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The LastPass Enterprise Admin Manual is a comprehensive guide to the administration of LastPass Enterprise.
LastPass Enterprise offers your employees and admins a single, unified experience that combines the power of SAML SSO coupled with enterprise-class password vaulting. LastPass is your first line of defense in the battle to protect your digital assets from the significant risks associated with employee password re-use and phishing.
LastPass Enterprise is deployed in days. It automatically 'Learns' and 'Remembers' usernames and passwords for virtually all online websites and Windows applications. It provides universal access to resources, seamlessly synchronizing passwords across all platforms and browsers. Deployed on the desktop and in the cloud, your employees will love using the powerful, intuitive features and readily adopt. Your employees can familiarize themselves with LastPass' features by using our LastPass User Manual.
The Admin Dashboard allows your System Administrators to install and upgrade your installation, manage policies, user configurations, applications, authentication methods and user groups. It provides centralized reporting for auditing and compliance and automated user alerts for optimizing use of the tool.
LastPass Enterprise supports SAML SSO for all of your essential cloud-based applications. Seamlessly onboard new users with automated provisioning and termination through our SAML dashboard.
LastPass gives you the tools and guidance that you need to ensure a seamless launch, grateful employees, and a happy boss. Our turnkey program includes a step-by-step Training Kit for the initial product intro, individual and aggregate Security Challenge scores to measure the impact of the program, and a status summary report (coupled with email templates) to identify (and easily act on) education opportunities among your users.
The sharing of login data is impossible to avoid in many cases. The problem with sharing is that you lose accountability. With LastPass Shared Folders, administrators can easily share credentials for a single website or for a group of sites while retaining the ability to tie activity back to the individual user. Password updates automatically and seamlessly propagate to all assigned users eliminating lock-out caused by version control issues.
In its default state, LastPass Administrators cannot access any data stored in an employee's LastPass account. However, there are some exceptions: (1) the end user can explicitly share data with an Administrator via an individual share or a Shared Folder, or (2) the company can choose to enable either or both of the Super Admin Policies defined here https://lastpass.com/policy_doc.php . When the Super Admin Policies are enabled, a notification is sent automatically to every LastPass Admin in the Enterprise.
Already deployed SSO or Active Directory? You can use LastPass for web logins to improve productivity logging in to apps locally, or to handle apps that haven't been integrated into your SSO/Active Directory. Many implementations require minor changes for each application to specify domain or other settings that confuse users -- LastPass resolves those issues.
LastPass supports command line install and updates. For the automated provisioning and termination of LastPass user accounts, clients can choose between: Active Directly Sync client, Windows Login Integration, or an open API. Clients looking for less automation can simply add users manually in the Admin Dashboard and LastPass will take it from there with our automated welcome emails. If you need something custom to make deployment easier, let us know, we're here to help.
A Web 2.0 cloud based approach allows a mobile workforce seamless access to their accounts on any computer or mobile device from any location.
Enforce site-wide policies on password strength, security features and password expiration.
Employee accounts can be instantly disabled when employees leave the organization.
Administrators can view historical data and can audit employee logins and accesses.
Multifactor authentication offering increased security.
Getting started with LastPass Enterprise is easy, starting off with a free 14-day trial. Simply sign up for a LastPass account and complete the Enterprise Trial Request Form. Once this form is filled out, the Enterprise features will automatically be activated on the account in question and can include up to 10 individuals from your organization.
Click here for a step by step guide to implementing LastPass Enterprise: Implementation Guide.
'Enterprise' is a set of features that can be activated on any new or existing account. New Enterprise users often wonder whether to use their existing personal account, or to create a new account for professional purposes. Here are the options:
Once you are in trial, you can invite other employees to the trial by email. After logging into the Admin dashboard, please click on Setup >> Create New User and enter in the email addresses of the employees you wish to invite.
An account will be created for them with a temporary password. They will receive a welcome email with instructions on how to reset their password and get started. If the user's email address is already associated with a LastPass account, they will be sent an email with an activation URL.
You must be in a trial or an active Enterprise customer in order to purchase LastPass Enterprise licenses. You can make your purchase using the purchase link found on the Admin dashboard Dashboard home page. Any additional purchases made throughout the year will be pro-rated for just a single annual renewal.
Once you have installed LastPass, you may need to impocort your existing password entries and secure data from another LastPass account or from another password manager or file format. To do so, follow the instructions below.
To begin, click on the LastPass Icon > More Options > Advanced > Import.
You will then be presented with a submenu for the Google Chrome Password Manager and ‘Other’. Selecting Other will open a new page with a drop-down list of options for all support import options:
We continue to add formats and password managers to the list of supported import option, so check the version of LastPass you are running if you do not see the format you need.
Since importing from each password manager is different, we have provided instructions for each under the name. Simply follow the instructions that we provide for the specific password manager that you use.
After importing, you can then begin to organize your sites into Folders as well as delete unnecessary or duplicate sites.
If LastPass does not support importing from your current password manager, you may be able to import using a Generic CSV (comma separated value) file. Try seeing if your current password manager has an option to export to a CSV file.
To import data from a CSV file, we suggest you use our Import Template found here: Sample Import Spreadsheet.
If you use your own spreadsheet instead, it is important that the title of the columns match those in the template! The column titles can include any of the following: url, username, password, extra, name, grouping, type, hostname.
Fill the columns with the values you'd like for each entry (leave blank if the value is not relevant). Please note that 'extra' means either (1) the notes section of a site entry or (2) the body of a secure note, and 'grouping' is the group (or folder) where you would like the item to be stored in your vault.
To import Site data you must define at least the following values: “url” (typically this will be the login url), “username”, “password” and “name”. “Extra” and “Group” are other fields that you might consider.
To import data as a generic Secure Note, enter the values as follows: “url” = http://sn, “extra” = the contents of the note. Give the note a “name”, and then consider adding “group”. It is important to leave the username and password columns blank. Please refer to the example import formats found here: Sample Secure Note Import.
To import data as a Server Secure Note, enter the values as follows: “url” = http://sn, “type” = server. You must also populate “hostname”, “username”, “password” and “name”. In this case, you must enter the username and password in the actual username and password columns of the template, rather than the 'extra' section. Consider adding “group”.
Please click here to download our Sample Import Spreadsheet, which includes examples of all 3 of the aforementioned data types.
Certain password managers simply do not support export functions. In these cases you can still use LastPass to pick up this data through a 'passive' import. This entails running both password managers simultaneously, having your former password manager enter your login credentials into a site, and then using LastPass to pick up the filled website entry.
Please note that importing into shared folders is currently not supported. If the name of a shared folder is listed in your CSV file, you will encounter an error upon attempting to import into your LastPass Vault. Once you import your credentials, rather than moving them from the general folder to the shared folder in batches of 10 (the limit for drag and drop), simply right click and ‘rename’ the regular folder with the name of the Shared Folder where you would like them to go. Please note you will have to pre-create the Shared Folder before using this method to move sites.
LastPass Installers (Universal and Full*) on Windows now include a separate password importer that could be run independently without admin privileges to import passwords stored insecurely in local browser password managers. This option is helpful especially for enterprise end users who wish to migrate their passwords from the browser password managers into LastPass but do not have admin privileges on their companies’ computers to run LastPass installer, which is also capable of importing passwords.
To start, download LastPass Universal Installer from LastPass download site or LastPass Full Installer from the Admin dashboard > Setup. Once it is downloaded, find the option called Import Passwords on your Windows Start Program menu.
Click on Import Passwords shortcut, enter your LastPass login information, and submit it on the login screen.
LastPass password importer will search for and present you with a list of passwords stored insecurely on your browsers. Click Import to proceed.
Once the passwords are imported successfully into your LastPass vault, it will show the successful message below.
Note: The difference between LastPass Universal Installer and Full Installer is that the latter includes LastPass for Applications.
Once imported, you might notice that some websites do not autofill right away. This is because LastPass needs to "see" the website in order to capture the exact username and password fields, as they differ from website to website. When you visit the website for the first time after importing, use the field icons to force fill the credentials and login. It will autofill every time after that.
We've compiled resources to help you and your business understand the benefits that LastPass Enterprise offers and how to get started with our service. Use these resources at your convenience and share with employees to facilitate the adoption of LastPass Enterprise.
LastPass Overview Deck
A review of LastPass Enterprise and how it benefits your company.
Security White Paper
In-depth technical details of LastPass' architecture.
How LastPass Works Infographic
A high-level overview of LastPass' encryption and sync.
Overview of Features & Benefits
How LastPass Enterprise helps managers & employees.
State of Security
A snapshot of the cyber security challenges and risks businesses are faced with in 2014.
Case Study: MailChimp
Learn how LastPass Enterprise solved the password security problem for the popular email marketing solution provider.
Enterprise Admin Manual
How-to articles explaining deployment, onboarding, Shared Folders, and more.
High level how-to guide on the deployment of LastPass Enterprise.
LastPass Enterprise Deployment Project Plan
Detailed spreadsheet to assist the project team through the deployment.
Admin Overview Screencast
Video tutorial detailing how to use the Enterprise Admin Console.
Internal Communication Plan
A recommended plan for end user communications, training and education.
Weekly Webinar Recording
A more in-depth dive into LastPass Enterprise.
End User Getting Started Guide
In-depth presentation for educating employees on features and benefits of LastPass. See Internal Communication Plan for other roll-out tools and ideas.
End User Quick Reference Guide
High level desk reference of end user features and benefits of LastPass Enterprise. See Internal Communication Plan for more information.
Video tutorials showing how to use LastPass features.
End User Manual
How-to articles for all basic and Premium LastPass features, included in Enterprise.
Thanks for choosing LastPass to help your students save time and better secure their digital life. Our toolkit has everything you need to spread the word around campus, educate your community, and help them benefit from secure password management with LastPass.
LastPass Logo (SVG)
All LastPass logo usage variations.
LastPass Logo (PNG)
PNGs of all LastPass logo variations.
Half Page Ad
A short, simple ad that can be handed out to students.
Full Page Ad
A longer, more robust ad that can be handed out to students.
11x17 Inch Poster
A large-scale poster that can be hung around campus.
An introduction flyer detailing how to get LastPass up and running.
HTML Email Template
A coded template of the LastPass standard email.
Facebook Post Graphics
Graphics for your Facebook posts about LastPass!
Twitter Post Graphics
Graphics for your tweets about LastPass!
Ads sized for a variety of displays.
Designed and built from the ground up by an experienced team of highly-talented developers, LastPass Enterprise finally delivers on the long-desired -- but rarely delivered -- promise of Enterprise SSO. LastPass Enterprise brings a new technical approach to Single Sign-On, designed and delivered the way YOU have always envisioned it.
LastPass Enterprise saves your employees time and increases productivity, all while improving security. Though every deployment is different, we recommend the following plan to drive adoption.
Create "touchpoints" to build awareness of LastPass.
Hang posters and/or distribute flyers around the office. Post on intranet, digital signage, or employee blog. Build awareness of how LastPass will be easy, convenient, and save employees time.
Materials: Posters, Flyers, Blog Post, Intranet/Digital Signage
Send a minimum of one email (or as many as one a day) to let users know you’ll be providing a password manager that will save them time.
Materials: Email Template, Logos
Pick a competition, activity, and/or reward that you will use to drive adoption. See our list of fun ideas for driving adoption below or create your own campaign.
[button color="accent-color" hover_text_color_override="#fff" size="large" url="https://enterprise.lastpass.com/wp-content/uploads/Pre-Launch-Week-2.zip" text="Download Assets" color_override="" image="fa-check-square"]
Invite users and train them on how to use LastPass.
Send invitations to employees via the LastPass admin dashboard.
Launch the competition or activity, and announce the prize.
Host live training sessions to show employees why LastPass will save them time and how to get started.
Materials: PowerPoint slides, Recorded webinar
Post internal wiki page using our Sample FAQs. Point employees to your support resources, including the Getting Started Guide and tutorial videos.
Materials: Sample FAQs, Getting Started Guide, Desktop Reference Guide, Helpdesk.
[button color="accent-color" hover_text_color_override="#fff" size="large" url="https://enterprise.lastpass.com/wp-content/uploads/Launch-Week-1.zip" text="Download Assets" color_override="" image="fa-check-square"]
Evaluate the success of the launch and identify next steps.
Select the activity winners and celebrate their accomplishment.
Review the Notifications panel in the LastPass admin dashboard to review adoption rate.
Re-invite inactive users and address any adoption questions.
Communicate with LastPass about your adoption campaign and how the team can support your organization going forward.
1. Reward Early Adopters
Incentivize the first X% of your employees to activate their account. For example, give a T-shirt to the first 5% of employees who activate their account, store a password, and create a secure note.
2. Friendly Competition
Create healthy competition by rewarding the first team to get to 100% adoption. Designate teams in the LastPass Admin Dashboard before inviting users.
3. Hardwire It!
Consider pre-loading user vaults with passwords they need to do their work. When they see that it’s set up for them and LastPass starts filling their passwords automatically, they’ll instantly see the value of the service.
4. Scavenger Hunt
Pre-load user vaults with sites and notes that have trivia answers hidden in them. Hand out the trivia questions and let users know the answers are in LastPass. The first X number of users to find the answers get a reward.
[button color="accent-color" hover_text_color_override="#fff" size="large" url="https://enterprise.lastpass.com/wp-content/uploads/Communication_Plan-1.pdf" text="Download Communication Plan PDF" color_override="" image="fa-check-square"]
October's National Cyber Security Awareness Month is the perfect time to prioritize your business's cyber security goals, and LastPass is just the solution to help you achieve them.
Whether your organization is already using LastPass Enterprise, or you're planning to implement it soon, or even if you're a personal LastPass user looking to spread the word, we have the tools you need to make your LastPass initiatives a success during NCSAM.
With our NCSAM toolkit, you'll have materials to help you increase engagement with and adoption of LastPass, and make a big impact on your community's cyber security. By the end of October, we want you to have taken real, meaningful steps towards a safer, more productive workplace.
Tune in to hear special guest Michael Kaiser, Executive Director of NCSA, join the LastPass team in chatting about how you can get involved this October, and how to leverage LastPass to meet your cyber security goals.
[button open_new_tab="true" color="accent-color" hover_text_color_override="#fff" size="medium" url="http://solutions.lastpass.com/NCSAM2016_KickoffWebinar" text="WATCH NOW" color_override=""]
October 2016 marks the 13th National Cyber Security Awareness Month (NCSAM), an annual effort led by StaySafeOnline.org, the National Cyber Security Alliance (NCSA), and the U.S. Department of Homeland Security.
The primary goal of NCSAM is to ensure everyone has the resources needed to stay safer, be more secure and better protect their personal information online. Cybersecurity is a shared responsibility, and all individuals and organizations have roles to play in promoting a safer, more secure and more trusted Internet. Over the years, NCSAM has grown exponentially, reaching consumers, small and medium-sized businesses, corporations, educational institutions and young people across the nation. NCSAM 2016 will highlight the overall message of STOP. THINK. CONNECT. and the capstone concepts of the campaign: “Keep a Clean Machine,” “Protect Your Personal Information,” “Connect with Care,” “Be Web Wise,” “Be a Good Online Citizen” and "Own Your Online Presence."
As an official NCSAM Champion, LastPass will be offering our free NCSAM toolkit below to our community and sharing many helpful resources and tips throughout the month of October. Watch for our emails to Enterprise Admins, with actionable steps to help your business get the most out of LastPass, as well as posts to our blog with tips and insights on NCSAM topics. We also invite you to join in on the conversation as we share content in our social communities like Twitter and Facebook.
Why join us in celebrating NCSAM? Here are just a few reasons:
- Raise awareness of your company's cyber security policies and goals among employees.
- Increase engagement and adoption of LastPass among your users.
- Create a strong password policy within your organization, and make it a reality with LastPass.
- Make cyber security topics more approachable for your users.
Let's work together to make NCSAM a success!
Ready to jump in? Watch the recording of our kick-off webinar with special guest Michael Kaiser, Executive Director of NCSA, to learn more about NCSAM and how you can participate:
[button open_new_tab="true" color="accent-color" hover_text_color_override="#fff" size="medium" url="https://attendee.gotowebinar.com/register/4768075431804223746" text="Watch Now" color_override=""]
October may be a month full of chills and thrills, but scary cybersecurity practices could ruin the fun. To keep the password snatchers at bay, here's how we recommend you start preparing for NCSAM and plan to make your initiatives a success with LastPass:
> Watch the recording of our NCSAM kick-off webinar.
Get Ready for NCSAM 2016 with LastPass
Guest Speaker: Michael Kaiser, Executive Director of NCSA
Tune in to our free webcast with NCSA Executive Director Michael Kaiser and the LastPass team to learn what's coming this October, and how you can plan your own awareness and education efforts throughout the month. Attendees will also have the opportunity to ask questions about NCSAM 2016 and LastPass.
> Review the toolkit and suggested participation ideas below.
We've compiled all of these resources to give you options for raising awareness of LastPass and cyber security topics in your organization. Pick the materials that work best for your business - whether that's printed handouts and posters to put up around the office, presentations for lunch & learns throughout the month, posts on social media, articles on the company intranet. Get creative - and let us know how we can help.
> Need a team password solution? Start your free trial.
If your team is struggling to manage, share, and control passwords, LastPass Enterprise will help you improve security with proper oversight of company passwords while also giving your team members a productivity boost with instant access to all their work accounts and apps. Join over 23,000 businesses using LastPass Enterprise to manage access, increase efficiency, and mitigate the risk of breach. Start a trial now or learn more.
There's no one-size-fits-all approach when it comes to using LastPass to meet your cyber security objectives during the month of October. With the added buzz and resources available throughout the month, NCSAM is an ideal time to promote cyber security awareness, and LastPass is a product that will help you meet many of your security goals. To make NCSAM a success in your organization, we recommend reviewing the materials we've made available below, and choosing one or two key initiatives to help you drive engagement and awareness.
Here are just a few of our suggestions of activities and ways to use the NCSAM materials, but get creative! You can also contact our team for questions or assistance. We're here to help you improve your security, and get the most out of LastPass.
If you're a LastPass Enterprise Admin:
- Watch the recording of our kick-off webinar with NCSA Executive Director Michael Kaiser. Learn how your company can be involved and all of the resources available for you throughout the month.
- Invite more employees to your Enterprise account. LastPass isn't just for IT teams! Every employee in your organization can benefit from the convenience and security of LastPass. Login to the Admin Console to add more employees to LastPass Enterprise.
- Post short messages or online safety tips on internal message boards throughout the month.
- Hang posters and leave out flyers in common areas to help create awareness throughout the month.
- Put passwords to the test with the LastPass Security Challenge. Consider creating a competition among team members to see who can gets the highest scores, and who makes the most improvements in their scores.
- Host a Lunch & Learn. Using one of our presentations or resources provided on StaySafeOnline.org, schedule a time to chat with employees about good cybersecurity and password practices.
- Follow our helpful tips and cyber security insights by subscribing to the LastPass blog.
- Review our Internal Communication Plan for more resources and initiatives to deploy LastPass in your organization. Use our NCSAM materials below to supplement your efforts and ensure success!
If you're in a LastPass Enterprise trial:
- Join our live weekly demo to learn more about deploying and implementing LastPass for your company. Register now!
- Host a Lunch & Learn. Make your trial period a success with a proactive approach to onboarding users and getting them started with LastPass. Use our NCSAM presentation to introduce them to important cyber security topics, or use our LastPass presentation to provide an overview of what it is and how to get started.
- Review our Internal Communication Plan for more resources and initiatives to deploy LastPass in your organization. Use our NCSAM materials below to supplement your efforts and ensure success!
If you're representing a university campus
- Sponsor LastPass on your campus. With turnkey, affordable Internet2 NET+ LastPass packages, all students, faculty, and staff can benefit from a campus-wide deployment of LastPass. Learn more here and get in touch with our team to learn how hundreds of educational institutions are using LastPass.
- Pair the NCSAM Toolkit below with our Education Toolkit for more resources in improving awareness of LastPass in your campus community.
We've compiled the below resources to help you achieve your organization's cyber security objectives and maximize your deployment of LastPass. These materials are intended for use in educating about LastPass, and participating in National Cyber Security Awareness Month.
Check back here leading up to October as we add more materials, and let us know if you have any requests for additional resources.
We want to know: How will you be participating? Email us or tweet us to share your plans. We look forward to making an impact together this October!
Get Ready for NCSAM 2016 with LastPass
Guest Speaker: Michael Kaiser, Executive Director of NCSA
Watch the recording of our kick-off webcast with NCSA Executive Director Michael Kaiser and the LastPass team to learn what's coming this October, and how you can plan your own awareness and education efforts throughout the month.
- NCSAM Webinar Deck (PDF)
- LastPass logos (PNG)
- LastPass logos (SVG)
- NCSAM logos
- HTML Email Template: A coded template of the LastPass standard email.
- Infographic: Is Your Company Just One Weak Password Away from a Security Breach? (PDF)
- Getting Started with LastPass Flyer (PDF)
- Introduction to LastPass Flyer (PDF)
- Overview of LastPass Authenticator (PDF)
- State of Security (PDF)
- Password Security Tips (PDF)
- STOP.THINK.CONNECT Basic Tips & Advice
- 3 Reasons Hackers Love Your Small Business
- 7 Bad Password Habits to Break Now (PDF)
- Two-Factor Authentication: What It Is and Why It Matters (PDF)
- Password Smarts: How to Improve Your First Line of Defense (PDF)
- How to Make Your WorkPlace More Secure (PDF)
- How a Password Manager Saves You Time (PDF)
- Does Your Company Have a Kill Switch? (PDF)
- 8 Frustrations You Can Eliminate with a Password Manager (PDF)
- 5 Insider Tips to Protect Yourself Online (PDF)
- 3 Steps to Improving Your Online Safety (PDF)
- Half-page poster (PDF)
- Full-page poster (PDF)
- Large 11" x 17" poster (PDF)
- Sample NCSAM social posts & images
- LastPass Facebook Post Graphics
- LastPass Twitter Post Graphics
- Traditional Display Ads
- StaySafeOnline.org NCSAM 2016 Memes
- LastPass NCSAM Presentation: Organize a brown bag lunch hour to introduce employees to NCSAM and explain the benefits of secure password management.
- LastPass Enterprise video tutorials: See LastPass Enterprise in-action and learn how to get started.
- Workplace Security Risk Calculator: Educate your employees on how their practices may be putting the business at risk.
- Online Safety Quiz: Put your team's security knowledge to the test. Have an informal presentation of the quiz over a lunch hour, or have a “security huddle” (even virtually) to walk through the quiz and the answers.
- Head to StaySafeOnline.org for more ways to get involved.
While our toolkit was built to help our Enterprise customers maximize their investment in LastPass, personal LastPass users can certainly get involved and help us spread cyber security awareness throughout the month of October, and beyond.
Here are just a few ways to participate and make a difference:
- Send an email to friends and family informing them that October is National Cyber Security Awareness Month and encourage them to try LastPass. Use our referral option to earn Premium credit - and give your recipients Premium credit, too!
- Print a STOP. THINK. CONNECT. tip sheet or one of our other resources above and display it in areas where family members spend time online.
- Hold a family conference to discuss how each member of the family can help to protect their online devices from cyber attacks. Read through and discuss suggestions from STOP. THINK. CONNECT. Ensure every family member is using LastPass to create, manage, and share strong passwords.
- Sign up as an NCSAM Champion and use the Champion toolkit to promote NCSAM in your community.
Your security and privacy are our top priority - that's why we've taken every step possible to ensure that your data is safely stored and synced in your LastPass account.
All encryption/decryption occurs locally on the user's device, not on our servers. This means that your sensitive data does not travel over the Internet and never touches our servers, only the encrypted data does.
We use the same encryption algorithm that the U.S. Government uses for top-secret data. Your encrypted data is meaningless to us and to everyone else without the decryption key (your emails and Master Password combinations).
Your encryption keys are created from your users' email addresses and Master Passwords. The Master Passwords are never sent to LastPass - only a one-way hash of your password when authenticating - which means that the components that make up your keys remain local to your users. LastPass also offers configurable corporate policies that let you add more layers of protection.
We know that one size does not fit all when balancing corporate security and ease of use. That's why we allow you to define your preferences by providing a full range of configurable corporate policies. We strongly encourage you to review the policy options prior to rolling out LastPass across your organization.
No more using the same password for all sites. No more writing down passwords on little pieces of paper. No more emailing yourself when you forget your password. With the LastPass password generator users can create strong passwords for each site and automatically save them to their individual vault. With LastPass, your data will be safer online than ever before without the hassle of remembering unique passwords.
Any malicious application can easily retrieve saved passwords from your users' browsers. With LastPass, you're protecting your users from these attacks!
Learn more about protecting yourself from phishing scams
The Link Personal Account option now allows LastPass Enterprise users to link their Personal LastPass Accounts with their Enterprise Accounts. This enables users to access their personal LastPass entries while using their Enterprise Account, all while keeping the two accounts separate.
To set up a Linked Personal Account, log in to the LastPass browser extension with your Enterprise credentials. Go to the LastPass Plug-In Icon -> My LastPass Vault, and click on the "Link Personal Account" link on the left-hand actions menu. Follow the prompts.
If at anytime you wish to unlink a personal account from an Enterprise account, you can do it two ways:
1. From within the Enterprise Account: Vault > Left menu > Remove More Options > Advanced > Remove Linked Personal Account.
2. From the personal account: Vault > Account Settings > Show Advanced Settings > Unlink Account From Enterprise
3. If an Admin uses the policy Super Admin Master Password reset on the account, the Personal account will automatically unlink.
Often new LastPass Enterprise users already have an existing account under their work email address which contains both personal and work-related data. In this case, it is easy to create a new Personal account and migrate the data between the two. Once the two accounts are linked, data can be migrated from the Enterprise account to the new Personal account through the drag and drop method between folders. The steps are as follows:
Can I block the migration of data from Enterprise to Personal?
Yes, this can be prevented by enacting the policy to prohibit updating personal account, located under the 'Limit Features' heading.
Can my employees move data from Shared Folders to their Personal account?
Data cannot be moved directly from a Shared Folder to the personal account, but it can be moved from the Shared folder to the Enterprise account, and then to the personal account. This too can be prevented via policies and user permissions.
LastPass Enterprise typically pays for itself within two to three months in the form of increased employee productivity and reduced help desk calls/cost. The following detailed ROI Calculators can be used to help quantify the impact of password automation and to help build a compelling business case for an investment in LastPass Enterprise: Pricing and ROI Calculators.
The benefits of LastPass Enterprise go well beyond productivity and cost reduction. Our LastPass Enterprise Overview can help you articulate the importance of strong password hygiene for your company.
Our Password Management Sample Survey can help you establish a baseline and assess the current 'state of the nation' at your company.
If Compliance and Security are your primary concerns, the LastPass Security and Compliance document helps illuminate the impact of LastPass Enterprise on your compliance efforts.
LastPass supports the below web browsers, operating systems and mobile devices.
We have previously built versions of LastPass for platforms that we no longer develop for. Users are welcome to install and use them, but we cannot offer technical support for these versions.
Users are strongly recommended to download and run the installer from our website on all browsers you regularly use.
It is recommended that you disable Chrome's built-in password manager by clicking on the Chrome menu >> Settings:
Then scroll down to select 'Show advanced settings' > Passwords and forms
And make sure these options have been unchecked.
If you were previously using Chrome's password manager, the installer will also help you import your stored Google Chrome passwords into LastPass. The installer can be found at https://lastpass.com/download.php
If you continue to actively participate in Chrome's Beta and dev builds, you may find that LastPass runs into occasional problems. Contact LastPass Support Center with any suspected functionality issues.
***Every implementation of LastPass is different based on your unique environment and program goals. This article serves as a high level guide for some of the features and options you might consider when implementing LastPass Enterprise. ***
Implementing LastPass in your organization will be an exciting development for administrators and employees alike. While the driver behind a LastPass Enterprise purchase is often improved security, LastPass also brings huge convenience to end users. When properly implemented, LastPass will help alleviate administrative tasks for IT and Operations, and will help save considerable time and frustration for end users. However, like all new things, there can be a learning curve. The following recommendations are intended to help create comfort among your staff as well as drive down this learning curve. We hope that you will take full advantage of these materials and advice, and contact our staff if there is anything more that you feel would help.
Prior to implementing LastPass, we recommend that you survey your employees to establish a baseline around current password practices. This will help you to better steer your educational efforts, and will provide you a quantifiable proof point against which you can measure the impact of the program. Click here for a sample survey.
It is a good idea to send a 'heads up' email 2 days in advance of your implementation to put context around the goals of the LastPass program and to prepare your staff for what to expect. This email is also intended to let them know that LastPass is a corporate-sponsored program so that when they receive the welcome email they are less likely to see it as a potential phishing scam. See suggested copy for the 'heads up' email here.
With most provisioning options, your end users will receive an automated welcome email from LastPass. This email can be customized to bring your own culture and message to your staff. See the boilerplate emails here.
We suggest you train a select group of employees to serve as "LastPass Experts". On the day of your launch, have your Experts wander the floor offering assistance and advice on how to use and optimize LastPass. For larger deployments, feel free to contact your sales representative for LastPass t-shirts for your experts.
Mandatory training is always best. Help your employees make the most of LastPass with a brief mandatory training. They can simply watch the screencast and then take a brief quiz to demonstrate completion.
At any point after the automated Welcome email is sent, you can check the progress of your users by visiting the Notifications Tab. We suggest direct outreach to staff members that have not yet enabled their account. You can program these emails to be sent automatically on a regular basis until the user has taken action.
It is best to offer your staff some form of training whether it is direct 'desk by desk' training, small group training, or a larger Webinar. We suggest that these invitations be sent out to end users approximately 2 days after the initial invite. See suggested copy here. For larger implementations, LastPass is happy to provide training for your trainers. Please contact your rep to schedule your training session at least 5 days prior to the target roll out.
One month after the initiation of your LastPass program, we suggest that you visit the Notifications Page. Look for what you consider to be critical areas for outreach. Using the email templates, draft targeted messages to your end users that will be sent automatically based on the time frames that you designate.
We encourage you to distribute these tools to your End Users to help get them up to speed and to expose them to some of the broader benefits of LastPass.
LastPass Enterprise End User Training Deck
LastPass Enterprise User Desk Reference Guide
Getting Started with LastPass:http://youtu.be/HYNlxpRGi08
Other Screencasts: https://lastpass.com/support_screencasts.php
When surveying your employees, we suggest that the survey be offered anonymously to promote honest answers.
1. What system are you using to keep track of your passwords?
2. How many work-related passwords do you use on a weekly basis?
3. Do you frequently re-set passwords because you have forgotten them?
4. Do you check the ‘Remember Me’ button on login screens?
5. Do you share passwords with colleagues such as group logins to virtual meeting software, social media sites, servers, etc.?
6. Have you ever contacted the helpdesk at work regarding a password-related issue?
7. What functional team do you work for in the company (ie: sales, customer service, finance, HR, IT, etc.)
Use our sample email templates for end user roll out and training.
We are pleased to announce that we have recently contracted with a great new service provider called LastPass. LastPass offers a service that will help you better manage your passwords. The goals of this program are to:
In the next couple of days, you will receive a welcome email from LastPass. Please follow the instructions to get started. While this is required, it is also something that we are certain will bring you great utility and convenience. We hope that you will embrace and enjoy this new tool.
Your friends in IT
[accordion-item title="The Automated Welcome Emails" id="h2"]
Click here for our automated email contents.
Two days ago you should have received your invitation to create a LastPass account. Hopefully you have done so, and are enjoying the benefits of the service.
We will be conducting required training sessions at the following dates and times. Please respond to this email to reserve your spot:
Attached is a desk reference that might also be helpful as you start using LastPass.
Your friends in IT
LastPass Enterprise Desk Reference
The LastPass Enterprise “Admin dashboard” offers every tool your administrators will need to implement and manage LastPass for your organization.
To open the Administration dashboard, click the LastPass icon on your browser bar and select 'Admin dashboard'. This option is visible to LastPass Administrators. The creator of a LastPass trial is made Admin by default. He or she can then assign admin rights to any other users from the Users tab of the Admin dashboard.
Clicking on the 'Dashboard' option will open the home page of the Admin dashboard. The home page of the dashboard gives you a summary of your account including: the number of users, licenses available, expiration, purchase options, security grade tiles, a snapshot of all enterprise logins over the last 7 days, and important alerts regarding features and newly added services.
Please see the video below for an overview of the Enterprise Administration dashboard:
The User's area of the Admin dashboard includes all of the tools that you need to manage your users.
Please see the video below to learn more about the Users Tab:
LastPass can invisibly integrate with the standard Windows Login process to automatically create new users and sign existing users in. To do this, we install a DLL that hooks the Windows login flow using sanctioned/standard Windows protocols. When we receive the password, we hash it and then use the hash to create the user's LastPass credentials. We never store anything on disk and are careful to not leave anything in memory.
With Windows Login Integration, users within the LastPass Enterprise system will be provisioned using their Windows username followed by the @companydomain.com address that your Enterprise use. New users to LastPass will be created upon their first login to the Windows domain after the Login integration with LastPass is added. From that point on, users will login to the Windows domain as they normally would, and will automatically be logged into LastPass as well.
Instructions for set up can be found in the Admin Dashboard -> click Users to expand all options -> Create New User -> Automatic Provisioning Using Windows Login Integration.
[accordion-item title="What do you see as end users when you log into your Windows for the first time" id="h0"]
Once Windows Login Integration is set up, you will see a screen as shown below when you log into their Windows for the first time.
If you do not have an account with LastPass, click "Activate My LastPass Account" button. The popup is dismissed and LastPass for Applications icon turns red, indicating you are logged into your new LastPass account.
If you already have a LastPass account, click "I Already Have A LastPass Account" button. Another popup appears to allow you to map your Windows username with your LastPass email address if they do not match.
In case LastPass detects a mismatch between your AD password and your LastPass master password, it will show an error message.
You will need to change either your AD password or LastPass master password and retry.
Q: What happens if a user's windows user name and company domain address that is used to login outside of the work environment does not correlate to an existing e-mail address?
A: If the windows firstname.lastname@example.org address does not correlate to an existing email address, upon first logging into the account the user will be prompted to set a security email address which will be used for all communications regarding LastPass. This e-mail address can be changed within the Account Settings at a later date by the individual user.
Q: How do I make sure LastPass master password changes when AD/Windows password changes?
If you change your Windows password in Windows Settings on the computer where Windows Login Integration has already been set up, we would be able to capture the event and change the master password accordingly. To ensure the event is captured, you would need to have an active LastPass session AND change the Windows password on the local machine that has Windows Login Integration enabled. If the Windows password change takes place on another machine (i.e., the admin changes the password for the user), master password and Windows password will be out of synced. In this case, the user will need to manually change the master password in LastPass account settings to match his or her Windows password.
Tips for enterprise admins:
If you wish no user interaction involved in the password change process, enable Super Admin Master Password Reset Policy. It would allow you to reset users' master passwords as a super admin. When you change a user Windows password, you could also reset his or her master password in LastPass Admin Console to make sure they match. For more information about how to set up the policy, see this FAQ.
Q: What happens if the user already has a LastPass Account under their work e-mail?
A: If the username and password for the LastPass account are the same as the windows login and password, LastPass will attempt to login using these credentials.
Q: What happens if the password the user has to login to Windows is NOT the same as the password for the pre-existing LastPass account?
A: The user will see a bubble from LastPass icon in the tray that says "Login failed, does your Windows password match your LastPass password?"
Q: What should the user do if his or her existing password does not match the Windows password?
A: The user will need to login to LastPass using their existing LastPass password, go to Account Settings, and change the master password to match the Windows login password.
Q: Could a user continue to use two different passwords for Windows login and LastPass login?
A: Yes, a user could continue using two different passwords, one to login to Windows, and another to login to LastPass. The AutoLogin to LastPass when logging into Windows would continually fail, though, and this would largely defeat the purpose of Windows login integration.
Q: If you delete Windows domain login can manually login to your LastPass account?
A: Yes, you can also manually login to your LastPass account using your LastPass username and password.
Q: Can you login anywhere using your LastPass credentials?
A: Yes, you can always use your LastPass Credentials to login to your account and gain access to your data.
This tab provides you with a complete list of all LastPass accounts that have been provisioned under your enterprise, and several actions that can be taken on each:
Security Score - the security score is based on the score generated when the user runs the 'Security Challenge' from his/her vault. The score is only update and/or displayed when the Security Challenge is run.
User Details - this report offers a summary of the user’s account including their general account information, security check score, policies they are subject to, shared folder access and groups they are apart of. You can click on several of these headings in order to see a detailed list pertaining to his/her account including all of the policies that are active on the account and any folders that have been shared or created by the user. Scroll to the bottom of the page and click 'Click to see sites' to see a full, read-only list of all entries stored in the user's account.
Usage Reporting - redirects you to the full reporting tab within the console.
Edit Name - assign a nickname to the account that may be more recognizable to you than the user's email address.
Make or Remove Admin – you can promote any number of users to admin status and remove this status at any time. Granting Admin rights means that the individual will have full access to the Admin Console.
Reset Password - This option will be available only if the 'Super Admin - Password Reset' policy is enabled and if the user is 'eligible' for reset. For more information, see the 'Super Admin - Password Reset' policy at the bottom of the Policies page.
Disable User - temporarily disable the user's account making it inaccessible to them but not deleting the account entirely.
Edit roles - This is for legacy 'roles' users. For new users, we would recommend sharing using the 'Shared Folders' feature instead. To learn more, click here: Shared Folders.
Require Password Reset - This will force the user to manually reset their master password. They will receive the notification to do this the next time the user logs in.
Delete User and Remove User from Company: At the bottom of the list you see ‘delete user’ or ‘remove user from company’. This is a decision that you should weigh carefully. ‘Delete user’ will delete that user’s account entirely. If the user has saved any personal logins or other data to their vault then they will no longer have access to that data. Some enterprises prefer the ‘Remove user from company’ option which will remove the user from your enterprise account, and will delete all Shared Folders from the user's account. With this option, the user will continue to have access to his/her account as a standard LastPass user.
Whether a user account is deleted, disabled or removed from the Enterprise, this will in no way impact any remaining users. For example, if the departing employee was an administrator of several Shared Folders, these folders will remain 100% available and intact for all remaining users. That said, there is a possibility that the folder will be left with no Admin. To avoid this scenario, you might consider enabling the Super Admin - Shared Folders policy.
As a best practice and an added precaution, we suggest that any shared credentials be changed upon the exit of an employee regardless of how you choose to manage their exit from LastPass. These changes to any Shared Folder will automatically sync to all assigned users, and this will give you an added layer of security.
SuperAdmin Password Reset: If an Admin has been set as a SuperAdmin Password Reset via policy, there will be option on this user actions dialog to change the password for that particular user. This change will be immediate and the Admin will be asked to create a new password for the account on the spot.
You can provision new users by going to :
Admin Dashboard -> click Users to expand all options -> Create New User
There are 4 methods of user provisioning available in LastPass Enterprise as described below. You will want to weigh these options carefully before implementing LastPass across your organization.
You can provision users under your enterprise account by entering their email in the box provided as shown in the screenshot below.
By default, LastPass will send welcome email to the users (the Send Email checkboxes are checked. Click Create Users button to complete the action. Once submitted, the user will will receive an automated welcome email with instructions on how to reset their temporary password and get started. If the user's email address is already associated with a LastPass account, they will be sent an email with an activation URL to link their existing account to the Enterprise.
The LastPass Active Directory Sync Client is a Windows service that can be run locally or directly from the admin dashboard.
Any newly eligible profiles added to your AD will be either (1) automatically provisioned with LastPass or (2) added to our system as pending approval (depending on your preferred settings). Once provisioned, the user will will receive an automated welcome email with instructions on how to reset their temporary password and get started. If the user's email address is already associated with a LastPass account, they will be sent an email with an activation URL to link their existing account to the Enterprise.
With this Client you can opt to sync user group information as well, which can be used in turn to assign policies and Shared Folders. And the ability to create nested groups to manage permissions at the group level is also available. Click here to learn more about the Active Directory Sync Client. Click here to download the client (scroll to the bottom of the page).
LastPass exposes a public API that can be used by enterprise accounts to create users, deprovision users, and manage groups. The full API details and instructions can be found within the Enterprise dashboard > Users > Create New Users > LastPass Provisioning API option.
Please see the link below for how to create and provision new users:
Creating New Users
LastPass can invisibly integrate with the standard Windows Login process to automatically create new users and sign existing users in.
In order to setup, simply click on the link shown in the screenshot above and follow the instructions there. Alternatively,go to Install Software directly.
Install our full build with the following parameters:
lastpassfull.exe -dl=<your domain name> -cid=<company ID> -chsh=<your ID> -winlogin --userinstallie --userinstallff --userinstallchrome --installforallusers -j "C:\Program Files\LastPass"
The dl parameter should be an externally resolvable domain name (not your internal Windows Domain name) and will be combined with the Windows Username to form the LastPass login. For example, if you pass -dl=xmarks.com and your windows login is bob, the resulting LastPass username will be email@example.com.
By default, when a user is provisioned, an email is sent to the user with their temporary password or an activation link (if their account exists already). However, If you must provision users who do not have an email yet (for example, you are provisioning users via Service Provisioning through SAML), follow the procedure below:
When using the Batch Provisioning option, LastPass will look-up the email to determine if the username is new or existing. Based on the results of that look-up, either of the two emails below will be sent to the end user automatically by LastPass.
Please note that you can modify the following default templates from within the Admin Dashboard by selecting "Yes, send custom email" from within the drop-down menus labeled, "Send Email If Existing User? " and/or "Send Email If New User?"
Welcome to LastPass!
Your company (Company Name) has partnered with LastPass to simplify and secure your online life.
To activate your account, please click here to reset your master password. This is the only password you have to remember, so make it a good one!
Your username is _________
Your temporary password is _________
What is LastPass?
LastPass is a secure password manager that remembers your passwords and logs you in to your online accounts as you work. LastPass will not only generate strong passwords for you and help deter phishing attacks, it will streamline your everyday workflow and save you time by eliminating your password problems.
Check out this 5 minute video tutorial to help you get started.
The LastPass Team
Your company has invited you to join LastPass. Since you already have an account, you can:
1. Use your existing LastPass account to join.
Depending on the policies your company enables, your administrator could delete your account at any time. If you want to sign up with your existing account, click this link: Activate Your LastPass Account.
2. Create a new LastPass account for company use only.
If you want to create a new account, click this link: Create a New LastPass Account. After creating your account and logging in, return to this email and click on the following link to complete activation: Activate Your LastPass Account. You can later 'link' your personal account to your company account, but keep your data separate.
URL to join: _______________________________
Your LastPass Administrator
The LastPass Active Directory Sync Client is a windows service that is run locally or directly from the admin dashboard. It connects to your Active Directory using LDAP to support a variety of provisioning and management processes in LastPass. With this service, you can:
When you are done configuring the 'Actions', click 'Sync' to configure the fields, groups and users that you would like to sync between LastPass and your Active Directory:
When you have completed the configuration, click 'Sync to LastPass'. The LastPass Client will continually 'listen' for changes in your active directory and continue to add and remove users. The application window can be closed and the app will continue to run in the system tray.
The debug tab is where you go to troubleshoot your AD Sync issues.
Logging options: For troubleshooting you may need to increase log levels or space occupied by log files.
Clear Local Cache: The relevant parts of group and user data is cached locally. Under normal circumstances you are unlikely to need to delete these caches manually. If you had to restore your AD from a backup, the local cache should be cleared.
Do I need to designate a specific computer to run the AD sync client?
No, you can run the service on multiple computers for redundancy. The computers do not need to be dedicated to this purpose. The computer must be running Windows XP or later and can be a workstation or server. In general, the AD sync client requires very little computer resources (memory, disk, CPU). The sync client also should be deployed within your firewall such that it can connect directly to your AD or LDAP server.
Do I need a designated admin account used for AD Sync?
There is no need for such account. You only need to enter your credentials on LastPass AD Sync Configuration window to authenticate your right as an admin to modify the configuration. The actual syncing authentication takes place using a token that is handled separately. It is not bound to the account you used to setup the configuration in any way.
If I add a new person to my AD directory, how will that update in LP and how often does it check for changes?
Once started, the AD sync client will register itself with your AD server. When a change occurs, such as when a user is added, updated, or deleted, then the sync client will immediately re-check for changes.
If I had previous users not added via AD, what happens to those users?
And any previous users that were added (manually or via another provisioning tool), will be cross-checked with what is listed in AD. If the user is not listed in AD, the sync client will ignore the existing users. If the user is listed and there are any changes (ex: disabled), the client will update the account in LastPass with the changes it finds in AD.
Can I manually sync, automatically sync AD, both?
Both. To automatically sync, simply leave the AD sync client running and it will detect changes and sync when needed. To manually sync changes, simply start the AD sync client on an as-needed basis.
Does it work with other LDAP directories?
I have thousands of names in my AD, will it time out while sending to LastPass?
The AD sync client has been successfully tested with AD servers having more than 10,000 users.
If I have admin accounts built into our AD directory how do I make sure that they don't import into LastPass?
You can control what users are imported in two ways:
a) By specifying a sync filter within the AD sync client to include only certain groups.
b) By specifying within the AD sync client that users be added as 'pending' and then later having an admin manually approve users from within the Enterprise Administration dashboard.
How do I keep the name of the group from my AD directory in line with the LastPass groups?
On the AD sync client configuration screen, there is an option labeled 'Sync user groups from AD' that can be enabled.
AD provisioning didn't work, what do I do?
Find the debug log as indicated here https://lastpass.com/support.php?cmd=showfaq&id=7376 and attach the log file to the ticket for us to investigate.
Do groups sync and work with Shared Folders, or just policies?
Yes, groups can be mapped to both Shared Folders and policies. When a new user is added to a group, all policies and folders already assigned to the group will be automatically assigned to the new user. The folder will become available to the new user as soon as there is login activity by another sharee.
Is any functionality of grouping lost when syncing them via AD?
No, the functionality is still available.
Does Active Directory Sync run as a service?
Yes. Once you setup and run the AD LDAP sync client it will run as a persistent service. If you restart your computer, the AD Sync client will automatically restart on reboot.
What exactly is accessed and how is it transferred?
Username, name, group membership, email and account status, it's transferred via SSL to LastPass.
Will accounts created without AD sync be affected by the sync client?
No, accounts created via other means will not be synced with the client except for groups created by the AD.
The domain we log into is different than our email address. Will users be able to log into LastPass using their AD credentials?
No - we create accounts based on the value stored as their email address in AD.
How I can make sure AD passwords and LastPass master passwords are in sync?
See this FAQ here: https://lastpass.com/support.php?cmd=showfaq&id=9532.
I'm having issues with the client, is there a debug I can send you?
Yes you can. The client will generally produce a debug automatically, and can be found by following the steps here https://lastpass.com/support.php?cmd=showfaq&id=7376.
This tab is strictly for those companies that have chosen to utilize the LastPass AD Client to sync with Active Directory and who have configured the client such that new users from AD are added to LastPass as pending, rather than being automatically provisioned. To provision a LastPass account for a pending user, select the user and then click on 'Accept Checked'. Upon this action, LastPass will automatically provision an account and dispatch an automated welcome email to the user. To remove a user from the list, select the user(s), and click 'Reject Checked."
LastPass exposes a public API that can be used by enterprise accounts to create users, deprovision users, and manage groups.
We are often asked about the difference between the AD Sync Client and the API. The main difference is that unlike the API, the AD Sync Client requires 0 coding/integration. The API is more powerful, but requires some integration by you to avoid having to duplicate actions.
Out of the box, the AD Sync Client will automatically track changes to your AD/LDAP server (new user is added, existing user removed/disabled, user changes groups, etc.) and invoke appropriate actions for LastPass accounts. Similarly if you delete or disable a user in their AD, the associated LastPass account will also be disabled. These functions are also supported using the API, however they require integration on your part.
For a full list of the API details and instructions, please go to the: Enterprise Console > Setup > Create New Users > LastPass Provisioning API option.
If you would like to use the API to automatically add users to shared folders, you will need to perform encryption operations yourself. Thus, you will need to know some things about the underlying encryption operations LastPass uses. They will be documented below.
The first step is adding the user. You must first choose the number of PBKDF2 iterations you plan to use. LastPass currently recommends 5000 as a balance between security and performance.
Once you have the username, password, and iterations you plan to use, you can first calculate the user's encryption key. It is generated using PBKDF2-HMAC-SHA256, using the username as the salt. Here is an example using the OpenSSL PKCS5_PBKDF2_HMAC() function (please note that the username and password should be UTF-8 encoded):
const unsigned char *username = "firstname.lastname@example.org";
const char *password = "T5O89kkUMGYT";
int iterations = 5000;
unsigned char key;
PKCS5_PBKDF2_HMAC(password, strlen(password), username, strlen(username), iterations, EVP_sha256(), 32, key);
If this function call succeeds, the user's encryption key will be present in the variable "key".
Now that you have the user's encryption key, you can use it to generate the user's password hash. This is the hash that's passed to the adduser API as parameter passwordhash. Here is an example, continuing from the above:
unsigned char hash;
PKCS5_PBKDF2_HMAC(key, 32, password, strlen(password), 1, EVP_sha256(), 32, hash);
If this function call succeeds, the user's password hash will be present in the variable "hash". Please note that you should hex-encode the hash before passing it to LastPass. Thus, passwordhash should always be 64 hexadecimal characters.
In order to immediately add the user to shared folders, you will also have to pass rsapublickey and rsaprivatekeyenc to the adduser command.
First, generate an RSA public/private key pair. This key must be 2048 bits.
Next, encode the public key in ASN.1 DER format. Then, hex-encode it. This is the value for rsapublickey that will be passed to LastPass. Click here to see an example of a valid rsapublickey.
Next, encode the private key in ASN.1 DER format. Then, hex-encode it. This is the value for rsaprivatekey that you will have to encrypt with the user's encryption key before passing it to LastPass. Click here to see an example of a valid rsaprivatekey.
Next, encrypt the rsaprivatekey using the user's encryption key. First, prepend "LastPassPrivateKey<" and append ">LastPassPrivateKey" to the rsaprivatekey. Then, encrypt via AES-CBC, using the first 16 characters of the user's encryption key as the IV. Pad via PKCS#7. Hex-encode the result to create rsaprivatekeyenc, which can then be passed to LastPass.
Once you have the passwordhash, rsapublickey, and rsaprivatekeyenc, you should be able to perform an adduser API call.
Now that you have created a user with valid RSA keys, you will be able to use the addusertosharedfolder API to add them to a shared folder.
First, retrieve the ID and encryption key for the shared folder you would like to add the user to. Click here to see these values for the shared folders you are in.
Next, you must encrypt the shared folder's encryption key with the user's RSA public key, first padding with OAEP. Hex-encode the result, which should end up being 512 hexadecimal bytes since you're using a 2048-bit RSA key. The result is what you should pass to LastPass as sharekey.
Next, you must encrypt the shared folder's name using the shared folder's encryption key. Be sure to encrypt the full name, including the "Shared-" prefix. For example, if your shared folder is named "LP", encrypt the string "Shared-LP". Use AES-ECB for this step, pad via PKCS#7, and base64-encode the result. The result is what you should pass to LastPass as sharename.
Once you have shareid, sharekey, and sharename, you should be able to perform an addusertosharedfolder API call.
Groups can be utilized to assign policies and/or Shared Folders. From the 'User Groups' sub-tab you are able to create user groups manually within LastPass Enterprise. Alternatively, for those that have elected to use the LastPass AD client, the client can be configured to sync user groups automatically from your active directory.
To manually create a new group simply hit Add Group and type in the name of the Group, for example, 'Executive Team' or 'Marketing'. Then simply type in the username of the appropriate employees, and hit 'Save'. Once the group has been saved, you can jump to either policies or Shared Folders, and assign either to the group accordingly.
A Shared Folder is a special folder in your vault that you can use to securely and easily share sites and notes with other people in your Enterprise. Changes to the Shared Folder are synchronized automatically to everyone with whom the folder has been shared. Different access controls – such as 'Hide Passwords' - can be set on a person-by-person basis or in the form of policies. Shared Folders use the same technology to encrypt and decrypt data that a regular LastPass account uses, but are designed to accommodate multiple users for the same folder.
With Shared Folders:
Once a folder is created and populated by the folder Admin, there are three different ways in which the folder can be assigned out to additional users:
The current limitations of Shared Folders are:
** The Pre-Create Sharing Key policy functions by creating a random password, a random sharing key, encrypting the sharing key with the password, and emailing the password to the user. This information is then flushed from our servers. Users are then required to change this password immediately on their first log in. This information is then flushed from our servers. It is less than perfectly secure as it requires you to trust us, so you are welcome to wait on creating sharing keys by having the user log into their account.
There are two main ways to create a Shared Folder: 1) Create a new one from scratch, and 2) convert an existing Folder into a Shared Folder.
[tab title="Create a Shared Folder"]
With each user or group, you have several additional choices regarding access via the radio buttons next to each users name and when you initially add the user or group to the folder:
Once you have made these selections, hit ‘Share’ and the user will be added to the list of assigned users with the permissions that you designated.
If a user is added to a Shared Folder multiple times via groups, the most restrictive permissions will apply to their access. If they are added multiple times but are added to the Shared Folder individually, the permissions established from the individual share will be reflected. Below are tables to to highlight different scenarios:
In each scenario, the user email@example.com is a part of two groups: A and B.
|User/User Group||Can Administer||Read-Only||Hide Password|
Permissions = user can edit sites, view passwords but cannot add/edit users in the Shared Folder
|User/User Group||Can Administer||Read-Only||Hide Password|
Permissions = user cannot edit sites, view passwords nor edit users in the Shared Folder.
|User/User Group||Can Administer||Read-Only||Hide Password|
Permissions = user can edit/add users, edit sites, and view passwords. Note that in this scenario, the user's permissions ignore permissions made in groups A and B and only take into account permissions set for the user when they are added individually.
Next to each user’s name you will see the ‘Restrict’ and ‘Remove’ options:The ‘Remove’ button will remove the user from the folder which will automatically delete the Shared Folder from the user’s Vault – thereby preventing any future access to the sites or notes within the folder.The ‘Remove’ button will remove the user from the folder which will automatically delete the Shared Folder from the user’s Vault – thereby preventing any future access to the sites or notes within the folder.
Now that the folder has been created and is in your Vault, you can proceed to populate the folder with sites and Secure Notes via several methods:
You can add users to Shared Folders using User Groups. This is a quick and easy way to add pre-made groups of users to Shared Folders. User groups are added to Shared Folders just like individuals; the groups are created in the Admin dashboard and available in the dropdown list of users when you create or edit a Shared Folder. You can set 'Read-only', 'Hidden Passwords', and 'Can Administer' access once for the entire group. You can also restrict what sites the group can view just like you can for an individual user. When adding groups to Shared Folders, there are a few things to keep in mind to avoid conflicts:
You can use the LastPass Active Directory Synchronization Service to automatically provision and sync users and user groups from your Active Directory into your LastPass Enterprise. LastPass also recommends provisioning users with our simple LastPass Provisioning API.
Please see the video below to learn more about Enterprise Shared Folders: click here.
To view a brief screencast regarding the benefits and use cases for Shared Folders, click here. For complete video instructions, click here.
LastPass supports sharing Shared Folders with users outside of your Enterprise system. You can share any Shared Folder with up to five users that are not in your Enterprise. These users can be free, premium, or in another Enterprise. The only limit is that the maximum of outside users that can be added per folder is five.
To add an outside user to a Shared Folder, do the following:
If you run into the error: "An Error occurred - Cannot retrieve any public keys. The user may need a sharing key to be created." This means that the user you are trying to share with does not have a sharing key. To obtain the sharing key, the user must log into the LastPass Extension at least once.
LastPass offers extensive reporting to help you safeguard your organization's data and build compliance. Available in the admin dashboard, the Reports tab offers admins with an audit trail that can also be exported to be shared with key stakeholders as-needed. Reporting includes:
The user activity tab provides a comprehensive log of every login event, update to passwords or usernames, completed forms, and deleted sites by your LastPass Enterprise users. The logs include attempted (like failed login attempts) and completed actions. The reports can be filtered by date range, or by user, and can be exported to Excel for back up or sharing with others. There is a link on the page to a key explaining what each action designation means.
By default, reporting events for individual sites will only show the site's domain (e.g. https://login.salesforce.com will only show as salesforce.com). When reporting events for a secure note, the log will only show "Secure Note". By default, additional details such as the username are never sent to LastPass in an unencrypted format.
However, if your company needs additional levels of detail, the following policies can be enabled in the Policies tab in the admin dashboard:
If all 3 polices are enabled, the output would look like the following:
login.salesforce.com/ (firstname.lastname@example.org) (Customer Support Salesforce login) from Support Logins
This report offers a master view of every Shared Folder created under the Enterprise. You can click on the column headings to sort alphabetically or by user. You can drill down on each folder to see the particular sites and notes that are contained within, as well as all assigned users and the specific access rights granted to each (ie: hidden or visible access to the credentials, admin rights, read-only/write.)
This report is read only. To guarantee Admin access to every Shared Folder created within the enterprise - including the login credentials of the stored entries, you must enable the 'Super Admin - Shared Folders' policy.
The Admin Activity Report provides a detailed breakdown of all administrative actions taken via the Admin dashboard.
The full list of messages and their meanings can be found here.
The Security Report is a summary of various critical user statuses around which additional education or training may be warranted. These statuses include such criteria as 'inactive user', 'over 3 duplicate passwords' and 'over 5 weak passwords'. You can set up which notifications you would like to see on this page under the Add Notifications link. The goal of this report is to help optimize the use of LastPass among your end users to help improve the security of your company's digital assets. This report is your first line of defense in the campaign to educate users on the importance of good password hygiene, and how to get there.
The Security Report also syncs with the Notifications email templates, which are quick and easy email templates that can be programmed by the admin to dispatch automatically on a configurable time-frame.
Take advantage of your existing Splunk account with the LastPass integration. With the Splunk integration in LastPass Enterprise it’s even easier for your IT team to collect data and manage reports in one central location -- your Splunk Cloud account. To take advantage of this integration, you need a running Splunk Cloud instance with a configured Data Input as HTTP Event Collector.
All available reporting events, such as logins, password changes, form fill attempts, etc. will be passed to Splunk Cloud, where you can then create custom reports using that data. This allows you to use the advanced functionality of Splunk to access and report on your LastPass Enterprise activity.
Once you have a Splunk Cloud account, you can setup the integration between LastPass and Splunk. To do so, log into your admin dashboard and click Setup from the left-hand menu, then select Splunk Integration. On that page, paste the URL and token for the Data Inputs (obtained from your Splunk account) into the designated fields.
The integration will take no more than 24 hours to complete, and it’s likely it will take much less time. Once the raw data is received into Splunk from LastPass, you will be able to create and define new reports using LastPass event data.
The Login Report is a comprehensive log of every login, password/username update, form filled, and site deletion that is attempted or completed by your LastPass Enterprise users. The reports can be filtered by date range, or by user and can be exported to Excel for back up. There is a link on the page to a key explaining what each action designation means.
This report offers a master view of every Shared Folder created under the Enterprise. You can click on the column headings to sort alphabetically or by user. You can drill down on each folder to see the particular sites and notes that are contained within, as well as all assigned users and the specific access rights granted to each (ie: hidden or visible access to the credentials, admin rights, read-only/write.)
This report is read only. To guarantee Admin access to every Shared Folder created within the enterprise - including the login credentials of the stored entries, you must enable the 'Super Admin - Shared Folders' policy.
Shared Folder Report sorted alphabetically:
Detailed view of an individual shared folder:
The Admin Events Report provides a detailed breakdown of all administrative actions taken via the Admin Console.
The full list of messages and their meanings can be found here.
The Notifications Report is a summary of various critical user statuses around which additional education or training may be warranted. These statuses include such criteria as 'inactive user', 'over 3 duplicate passwords' and 'over 5 weak passwords'. You can set up which notifications you would like to see on this page under the Add Notifications link. The goal of this report is to help optimize the use of LastPass among your end users to help improve the security of your company's digital assets. This report is your first line of defense in the campaign to educate users on the importance of good password hygiene, and how to get there.
The Notifications Report also includes quick and easy email templates that can be programmed by the administrator to dispatch automatically on a configurable time-frame.
The Settings area of the Admin dashboard contains many of the tools that you will need to implement LastPass and control your user's actions.
LastPass offers a number of configurable policies around security levels and password strength. Each policy can be applied to all users, or an inclusive or exclusive list of users. For example, you might elect to implement a policy that will prohibit the general workforce from exporting data, while your senior executives are exempt. There are a number of important policy options on this tab. You should consider them carefully. Click here for a full list of LastPass Enterprise policies (note you must be logged in with an active LastPass Enterprise account to view the list).
Click on the 'Add Policy' button in your Settings > Policies menu to create a new policy on your Enterprise Account (see screen shot below). Select your inclusive or exclusive group of users, or leave blank. And fill in the 'Value' and 'Notes' fields where applicable. By hitting save, the policy will be activated immediately:
Explanations of each policy are available here as well. Please read this carefully and take note of those that LastPass recommends.
Click here for the full list of LastPass Enterprise Policies.
Please note that you must be logged into LastPass via the browser extension and be an Admin in order to view this page.
On the Policies tab of the Admin Dashboard, there are links to Manage Policies and to Other Enterprise Options. Other Enterprise Options takes you to a page containing NEVER URLS and Equivalent Domain options.
Global Never URLs and Global Only URLs enable you to create whitelists and blacklists of URLs upon which you do or do not want LastPass to be enabled.
If there is a certain, select group of URLs upon which you do not want LastPass prompts enabled, you should enter these domains under the 'Global Never URL' box.
If you want to disable LastPass prompts altogether with the exception of just a select group of domains, then you should enter these domains under the 'Global Only URL' box. We do not recommend using Only URLs unless you have a very limited use case in mind.
You can also create ‘equivalent domains’. Equivalent domains allow you to manage a single login for different domains that are related. An example is Google and YouTube. Since they are both owned by the same company, your login works on both sites. So rather than having the same login twice, you can have it for one and we will treat both domains equivalently.
Here you can view your user list and their master password change information, including the last time they changed their master password, logging all users our of their current sessions (destroy all sessions option), or require a password change on the users next login.
Here you can view your current SAML initialization status.
This is where you enter the necessary information from your DUO Security console home page into LastPass to enabled DUO Security for your users.
Here you can enter Splunk Instance Token and URL to be used with Splunk Integration.
The steps here assist you in setting up RSA SecurID authentication via RADIUS.
This is where you provide LastPass with your certificate for Symantec VIP authentication.
This is where you provide LastPass with your SecureAuth application ID, application key, and realm.
LastPass Enterprise provides various installation options and parameters including:
LastPass Enterprise Admins have the option to directly place a site in a user's vault through our new Push Sites to User feature. This feature is helpful when you would like to pre-populate a site in a user's vault so the user will have this site to use upon his or her first login to LastPass. Push Sites to Users is also helpful when used to push SAML specific URLs to services you have linked to your Enterprise to using LastPass SAML.
Admins should note that Push Sites to Users is a much different feature than Shared Folders. Push Sites to users places the site entry directly into a user's vault, rather than in a central folder accessible to all as with Shared Folders. Once pushed, a site cannot be removed from a user's vault by the Admin, as it is in the individual's vault like any other site entry the user may have saved. When considering which sites to push to users, please remember that you cannot remove this site at a later time.
Another unique aspect of Pushed Sites is that due to how the technology behind pushing sites works, any data you elect to push to your users is accessible on LastPass servers in unencrypted form until the data is pushed to a user. Once pushed to a user, the data will leave the LastPass server and be encrypted in the user's individual vault. This is NOT the case with Persistent Pushes, which will stay on the LastPass server until deactivated or deleted. For more information on Persistent Pushes please see below.
Please note that the user that is receiving the Pushed Site must log in using a browser extension at least once, to receive the Site. If the user logs into the Web Vault, the Site will not be pushed.
To push sites to your users, first login to your Enterprise Admin Console, and navigate to the Setup Tab. From there, you will see a sub-heading for Push Sites to Users. Once clicking the sub-heading, you will see a straightforward menu on what information to fill out when pushing sites to users:
The first option you have when pushing sites to users is to upload a CSV file containing the relevant site and username data that you'd like to push. To download a sample CSV and learn the format and information needed to do this, use the Sample CSV file provided.
To manually add custom fields to a site that is being pushed via CSV, you can follow this format:
This will yield a text field with name username, field and value newuser, and a password field with name passwordfield and value abc123
The second option to use is to manually fill out the site data that you'd like to push to your users. To do this, you need to fill out this key information:
Once you are have filled out this relevant information, you can now push the site to your user(s)! To receive the item, users must have logged out and back in via the plugin at least once.
Persistent site pushes are when you have elected to push a site to a group of users or All users. LastPass will keep this site information on our servers and push to any new users that are added to the User Group or your Enterprise at large (in the case of All). This will occur until you manually delete or deactivate the persistent push. When you elect to use a persistent push, this means the data is accessible to LastPass. Due to how pushing sites works, this data is not in its encrypted form when waiting to be pushed. Only upon entering the Vault will the data become encrypted using the users' encryption keys. You can remove or delete persistent shares by viewing your previously pushed sites.
At the top of the Push Sites to Users page is a link to view a log of previously pushed sites. This link takes you to a view of ALL previously pushed sites. This is where you can deactivate or remove persistent pushes.
This page shows the name of the pushed site, which users or user groups it was pushed to, whether or not it was persistent, and whether or not the push is still active. You can take three actions on this page regarding the previously pushed sites:
If you have any more questions on pushing sites to users, please contact our support team for more information.
LastPass Single Sign-on allows you to utilize your LastPass account as the single sign on point for a growing number of domains and associated services.
LastPass Single Sign-on uses SAML 2.0 to allow your employees to access their favorite services simply by being logged into LastPass. Once logged into LastPass, and navigating to the service's URL, the user will bypass the login screen altogether. The authentication will take place on the back end between LastPass (the Identity provider) and the desired application (the Service Provider). All access rights will be managed centrally by your LastPass Adminstrators through the Admin dashboard.
***Please note: Using SAML does not prevent you from logging in with previous domain password, or prevent your mobile device from accessing via the account password.***
To set up SAML in LastPass Enterprise, first go to your Enterprise dashboard, and select the SAML tab at the top of the dashboard. You will then be taken to the main SAML page.
Then, click on the associated App icon that you would like to setup LastPass and SAML. Upon clicking on the icon, you will then be shown a page with specific instructions on how to setup SAML for that app.
Once you use the instructions to set up LastPass SAML for the service of your choice, you can use the tools under that service's specific tab to pre-populate your users' vaults with a link to login to the service. While setting up SAML ensure that your users will no longer need to enter any other credentials after logging into LastPass, in some cases, they may need to go to a specific URL in order to be automatically logged into the service. In the example above, while mapping SAML for Google app services, users may need to navigate to specific URL on the the google.com domain. Setting up SAML will give you the specific URLs that you may need to use depending on the service you're using. Once you have established which URL you need, you can push to all users. To learn more about pushing a site to your users and pre-populating their Vaults, please see our specific Push Sites to Users page.
After using the initial set up instructions, you can then go to the SAML user Map subtab for the particular app you're setting up. From this tab, you are able to map the application username to the LastPass usernames of your employees:
We are working to support new apps with LastPass SAML all the time. If you currently use a service that supports SAML 2.0, you can add that manually using our custom services. Adding a Custom Service? Let us know by sending feedback through our support channels and we can add it to our officially supported list!
|Amazon Web Services|
|Dropbox for Business|
|Mantis Bug Tracker|
|MS Office 365|
|Rescue by LogMeIn|
LastPass can automatically manage user accounts for some services. When a user first tries to login to a supported service through SAML, LastPass will create (provision) the account at the service provider. Likewise, when a user is deleted from the LastPass user database, LastPass can remove (deprovision) that account from the service if the service supports it.
Watch this screencast to see provisioning in action: click here.
These services support auto-provisioning:
The Advanced Options area of the Admin dashboard contains advanced tools and options to further customize your Enterprise and user experience.
There are several termination/removal options available to your LastPass Administrator. Please consider your options carefully prior to deleting or removing users. These actions can be performed from the Users tab in the Admin Console using the Actions column, or can be automated using the AD Sync Client or the API. There are three main termination options:
Disabling a user in your Enterprise puts a lock on the account. No one - not even your LastPass administrator - can log in to the account regardless of passwords or previous access. Once disabled, the license will be available for reassignment.
Removing a user from your Enterprise will disassociate (spin out) that user's account from your company account. With this action, all Shared Folder data will be revoked immediately. LastPass will also prompt if you would like to "Delete Shares" or "Do Not Delete Shares". Selecting to "Delete shares" will delete all sites within the account that have been shared to the user from other users in the Enterprise outside of Shared Folders. The account will otherwise still be fully available for use by the account owner, including all data that has been stored in the user's vault. Once removed, the license will be available for reassignment.
Deleting an account FULLY DELETES ALL CONTENTS in the account. Any data stored within the account will be gone forever. Once deleted, the license will be available for reassignment.
***Please note that all LastPass Enterprise licenses are transferable once an account is disabled, removed, or deleted.***
This option is only available if the Super Admin - Password Reset policy is in place. From the Admin Console, the Admin of the Enterprise can reset the master password on the account. This option can be leveraged under the following scenarios:
(1) You would like to lock-out the owner of the account, but still allow Admin access. This can be helpful for audit purposes; in order to update and/or terminate any credentials to which the end user had access.
(2) If you would like to assign the entire account - with all of its contents - to another employee.
The LastPass App for Mac is included by default with LastPass Enterprise. With convenient features like Quick Search, you have instant access to logins, passwords, and the other important details you’ve stored in LastPass without having to open your browser.
Click here to learn more about the LastPass App for Mac.
All mobile apps included in LastPass Premium are included in LastPass Enterprise!
LastPass Mobile Apps Manuals
Multifactor authentication refers to a device that can be enabled for use with your LastPass account and requires a second step before you can gain access to your account. You can set up Policies to require multifactor authentication for your Enterprise users. Multifactor authentication devices help protect your account from keyloggers and other threats - even if your Master Password were captured, someone would be unable to gain access to your account without this second form of authentication. LastPass offers several multifactor options for your Enterprise account, including:[wc_row][wc_column size="one-half" position="first"]
Google Authenticator is a multifactor app for mobile devices. It generates timed codes used during the 2-step verification process. To use Google Authenticator, install the Google Authenticator application on your mobile device.
If you would like to use Google Authenticator, please first ensure you're using the latest LastPass browser extensions and mobile clients everywhere. You will also need a supported mobile device, to run the Google Authenticator application.
Next, install the Google Authenticator application on your mobile device. Google officially supports Android, iOS (iPhone, iPod Touch, or iPad), and BlackBerry devices. You can follow the instructions here to install Google Authenticator onto these devices.
For other devices:
If you would like to run Google Authenticator on an Android device that doesn't have access to Google Play Store, you can install from here.
If you would like to run Google Authenticator on your Windows Phone, Jamie Garside has developed Authenticator.
If you would like to run Google Authenticator on your webOS device, Greg Stoll has developed GAuth.
If you would like to run Google Authenticator on your Symbian device, or any device that supports Java ME, Rafael Beck has developed lwuitgauthj2me. Alternatively, Rodrigo A. Diaz Leven has developed gauthj2me.
Once you have the Google Authenticator application running on your mobile device, go to https://lastpass.com/?ac=1&opengoogleauth=1. Follow the instructions there to finish setting up Google Authenticator.
You will be prompted to use a Bar Code scanning app (Androids, iPhones and supported devices with cameras) to scan your unique bar code or you can manually enter the Google Authentication Key found on that setup page.
After your LastPass account is registered within the Google Authenticator app, the next time you login to LastPass on an untrusted device, you will receive the Google Authentication dialog:
Go to your Google Authenticator App and input the current authentication code you see in the app into this dialog. If the code expires before you have a chance to authenticate, simply use the next code that appears in the app.
As with our other multifactor authentication options, you can choose whether to allow LastPass to store an encrypted vault locally so you can log in without an internet connection. If you enable offline access, you will be able to login without using your Google Authenticator code in case of a connectivity issue.
With some internet configurations (typically wireless connections and waking from sleep), LastPass may log in offline first before establishing connectivity to your online vault and prompting for your authenticator code. This may cause LastPass to AutoFill any login credentials you have saved in LastPass for the current page you are on. If you wish to disable offline access, you may do so in your Account Settings.
You can require Google Authenticator for your users via the 'Require use of Google Authenticator' policy. This policy can be enabled for your Enterprise account by accessing your Enterprise console and clicking the 'Setup' tab > 'Add Policy' button > Select 'Require use of Google Authenticator' from the dropdown menu:
LastPass supports multifactor authentication with Toopher. It is a secure, two-factor authentication application offered for all leading smartphone platforms, including Android, iPhone, and Windows Phone. You can get Toopher here: https://www.toopher.com/
To install Toopher with LastPass please do the following:
You will receive a push notification on your phone that will prompt you to select allow or deny. Select allow, pairing is complete and you have now enabled Toopher with Last Pass.
Now if you choose, the Toopher - LastPass, two factor authentication can be automated. That is if you are on the same computer, in the same location logging into LastPass (the same site) you can tell your mobile device to automatically log you in next time. Simply slide the “automate when near here” slider to the right. Now Toopher will automatically enable two factor authentication for you. This feature can be turned on or off when ever you wish.
You can require access to Toopher for your users via the "Require use of Toopher" policy. This policy can be enabled for your Enterprise account by accessing your Enterprise console and clicking the 'Setup' tab > 'Add Policy' button > Select 'Require use of Toopher' from the dropdown menu:
LastPass Premium members can use an ordinary USB thumb drive as a second form of authentication when logging into their LastPass account. Having a physical second form of authentication will help further ensure that your account will remain safe because both your Master Password and your USB thumb drive are required to log in.
If you are already a Premium member, you can simply download Sesame onto your USB device and run the application. You will see the empty Sesame dialog:
On your first run, you will be prompted to activate the software by Adding your LastPass login to the user list. Then, you will be sent an e-mail asking you to confirm the registry of Sesame.
By default, the email link will expire after 10 minutes to protect your security. If you click on the link and it says 'Link Expired', please re-send yourself the activation link and try again.
Once activated, Sesame will create secure One Time Passwords (OTP) that are subsequently required to login. You have the choice to copy the OTP to the clipboard or launch the browser and pass the value automatically.
Like all our multi-factor authentication options, you can elect to enable or disable Mobile and Offline Access within the settings for your particular username in Sesame:
If you lose your USB device, you can disable Sesame authentication by logging in to LastPass and using the link on the bottom of the Sesame screen.
Sesame is a cross platform application that is available for Windows, Mac and Linux.
Note for Linux users
The USB device is mounted noexec, which prevents running executables from the drive. To fix, remount the device with the exec flag, for example by "sudo mount -o remount,exec <device> <mountpoint>".
You can require Sesame for your users via the 'Require LastPass Sesame' policy. This policy can be enabled for your Enterprise account by accessing your Enterprise console and clicking the 'Setup' tab > 'Add Policy' button > Select 'Require LastPass Sesame' from the dropdown menu:
A YubiKey is a key-sized device that you can plug into your computer's USB slot to provide another layer of security when accessing your LastPass Account. YubiKeys are a secure, easy to use, two-factor authentication device that are immune from replay-attacks, man-in-the-middle attacks, and a host of other threat vectors.
YubiKey support is a Premium and Enterprise feature, and the device must be purchased through Yubico.com for $25.
Up to 5 YubiKeys can be associated with one LastPass account.
Once you have purchased and received your YubiKey, you can enable the device and manage your preferences by launching your Account Settings and clicking on the 'Multifactor Options' tab > 'YubiKey' radio button:
To add a new YubiKey to your LastPass account, enter the device in your USB port, click in the first empty YubiKey field, and lightly press your YubiKey on the grooved circle. You will need to enter your LastPass Master Password to save any updates you have made to your YubiKey settings.
After the field is filled, you can specify your YubiKey preferences:
YubiKey Authentication: Enable or disable your YubiKey multifactor authentication. When enabled, you will be prompted to enter the YubiKey data the next time you login to LastPass.
Permit Mobile Device Access: Controls whether mobile devices that do not possess USB ports, such as a smartphone, will be allowed to bypass YubiKey multifactor authentication when enabled.
Permit Offline Access: Controls whether access to your vault will be allowed when you are not connected to the Internet. Allowing offline access to your vault is slightly less secure since YubiKey OTPs can not be validated, and only the static portion of the key is validated.
To begin using your YubiKey, be sure that the 'YubiKey Authentication' field is marked as 'Enabled'.
To save changes to your YubiKey preferences, click 'Update' before exiting the Account Settings dialog.
To disassociate a YubiKey device with your LastPass account, simply clear the entire input field of all characters and click 'Update'.
Now that you have enabled your YubiKey device, the next time you login to your LastPass account, you will be prompted to enter your YubiKey code. Simply click your LastPass Icon to login as normal, enter your email and Master Password, then submit. However, you will now be asked by LastPass to press your YubiKey device to enter the code:
If you would like to leave YubiKey authentication enabled but do not want to enter it every time you login to a particular device, simply check the trusted computer option before swiping your YubiKey.
You can require Yubikey for your users via the 'Require use of YubiKey' policy. This policy can be enabled for your Enterprise account by accessing your Enterprise console and clicking the 'Setup' tab > 'Add Policy' button > Select 'Require use of YubiKey' from the dropdown menu:
You can also restrict your users to only permit the use of a single YubiKey for their account via the "Only allow a single YubiKey per account" policy:
The VIP enabled YubiKey (http://yubico.com/vip) has two configuration slots. When the VIP enabled YubiKey is shipped, it's first configuration slot is factory programmed for Symantec VIP credentials and the second configuration slot programmed with a standard Yubico OTP is dormant in the second identity slot and can be activated using the YubiKey Personalization Tool. The two configuration slots of the YubiKey work independently and each can be independently reconfigured into OTP or static password mode has two configuration slots.
If you touch and hold the YubiKey button between 1-3 seconds before releasing, the first configuration slot will emit the password (based on slot 1 configuration). And if you touch and hold the YubiKey button about 4-5 seconds before releasing, the second configuration slot will emit the password (based on slot 2 configuration). In case if you happen to touch and hold it longer for more than 5 seconds, the touch button indicator will flash rapidly without emitting any password.
As the second configuration slot of the YubiKey is left blank, you can program it to the YubiKey OTP mode, upload the AES Key to the online validation server and configure it to work with LastPass.
To program the second slot to work with the online Yubico OTP validation server, please follow the steps below:
Yubico also has a video that describes the steps required for uploading the AES Key. For more information, please visit the link below:
After you've registered the YubiKey with your LastPass account, ensure that mobile access is "disallowed" in your LastPass Icon > My LastPass Vault > Account Settings link > YubiKey tab.
Now you can use the YubiKey NEO when logging in via the LastPass Android app or used as a normal YubiKey on your desktop.
The updated Windows Phone 8 app with Yubikey NEO support (for phones that have NFC) is now available in the Windows Phone store: http://www.windowsphone.com/
Configuring the Yubikey NEO should be done the same way as for Android, shown above. You also have to set the "permit mobile device access" in your LastPass vault to "disallow" in order to enable prompting.
A known issue is that when you touch the Yubikey NEO to the phone, the LastPass app will accept and verify the key, but the OS will open a dialog asking what to do with the URL, which you will have to ignore/cancel. Hopefully Microsoft will fix this in a future release of the OS.
LastPass supports multifactor authentication with Duo Security. It is a secure, two-factor authentication application offered for all leading smartphone platforms, including Android, iPhone, Blackberry, and Windows Phone. You can get Duo Security here: https://www.duosecurity.com/editions
Once you have finished setting up your new integration, then you will need to enter Duo Integration information in LastPass Admin Console.
In Admin Console, click Setup > Add Policy > Select either Require Use of Duo Security or Require Use of Any Multifactor Options. Enter the required information here including the Value field and click Save.
Users will be prompted to enable Duo Security or select Duo Security as a multifactor authentication option when they log in to their LastPass accounts. Below is an example of the prompt to confirm Duo Security Username that users should see:
Click Ok to proceed. On the next page users will be prompted to enroll their devices:
On the next page, click Start Setup button:
You will then see another screen which will prompt you to choose which type of device you would like to enroll to use for two-factor authentication. Please note that LastPass currently only supports the enrolling of a single device:
Select the type of device that you would like to enroll and then click the "Continue" button. You will then be given on-screen instructions on how to enroll each specific device. Once you have enrolled the device(s) that you would like to use for Duo authentication, you can then use it to authenticate you in the login process.
When you finish enabling Duo Security as end users, you will be presented with the Duo Authentication Window after entering your login credentials to log in to LastPass next time. This is when you can switch from Duo Push to authentication codes via SMS. On the window, click "Next SMS password starts with 3 (send more)" link to have the codes sent to your registered device.
If you wish to switch back to Duo Push, please contact your Enterprise Admins to have them disable Duo Security for your account in Admin Console > Users tab first. Then delete your registered device in Duo Admin Panel > Devices so you can start over.
If you have switched phones or Duo tokens, follow the steps below to reset up your LastPass account with Duo:
LastPass Enterprise supports RSA SecurID as a 2nd factor of authentication for user access to their LastPass Enterprise account. A second factor of authentication can protect your LastPass vault against replay-attacks, man-in-the-middle attacks, and a host of other threat vectors.
Once enabled, the user will be prompted first for his/her LastPass Master Username and Password, and then for his/her RSA SecurID passcode. As with all of our multi-factor options, users will have the option to ‘trust’ certain devices to eliminate the 2nd factor prompt – striking the perfect balance between security and convenience. If you prefer to disable the Trust option, this can be done using the configurable LastPass Security Policies.
To facilitate communication between LastPass Enterprise and the RSA Authentication Manager / RSA SecurID Appliance, an agent host record must be added to the RSA Authentication Manager database. The agent host record identifies LastPass Enterprise and contains information about communication and encryption. Set the Agent Type to “Standard Agent” when adding the authentication agent.
Since LastPass will be communicating with RSA Authentication Manager via RADIUS, a RADIUS client that corresponds to the agent host record must be created in the RSA Authentication Manager. RADIUS clients are managed using the RSA Security Console.
The following information is required to create a RADIUS client:
Note: The RADIUS client’s hostname must resolve to the IP address specified.
LastPass Enterprise employs a distributed architecture which encompasses many similarly configured servers. As a result of this architecture, RSA Authentication Manager administrators will need to configure agent host records and/or RADIUS clients for each LastPass Enterprise server. There are a few different methods for achieving this with varying amounts of administrative effort. These options are:
Note: Refer to RSA Authentication Manager Administrators Guide for information on configuring shared RADIUS clients.
This section provides instructions for configuring LastPass Enterprise with RSA SecurID Authentication. This document is not intended to suggest optimum installations or configurations.
It is assumed that the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products in order to install the required components.
All LastPass Enterprise components must be installed and working prior to the integration. Perform the necessary tests to confirm that this is true before proceeding.
4. Click “Update” to save the values to your LastPass Enterprise account.
5. Your users will now be able to enable RSA SecurID as a multifactor authentication option within Account Settings.
Once the connection has been configured, your users can now enable RSA SecurID on their accounts by clicking on the LastPass Plug-in -> Preferences -> Account Settings -> Multifactor Options, and then selecting ‘RSA SecurID’. From this screen your employees can enable SecurID on their LastPass account.
User-defined New PIN:
System-generated New PIN:
With LastPass Enterprise you can leave the 2nd factor decision up to your end users, or you can mandate its use with our configurable Security Policies. To access these policies, click on the LastPass Plug-in, select ‘Admin Console’ - > Set-Up -> Policies. Here are some policies that you might consider implementing relative to RSA SecurID:
Require use of RSA SecurID
Require use of RSA SecurID as a second factor of authentication when logging into LastPass. Click the 'enabled' box to enable this policy. RSA SecurID must be configured by the user.
Require use of any multifactor option
Require use of any multifactor option as a second factor of authentication when logging into LastPass. Click the 'enabled' box to enable this policy. YubiKey, LastPass Sesame, Google Authenticator, Toopher, Duo Security, Transakt, Salesforce#, and RSA SecurID are the currently available options.
Restrict Multifactor Trust
Restrict computers that can be trusted by IP address (learn more about 'trusted computers' here: https://helpdesk.lastpass.com/account-settings/trusted-computers/. You can enable this policy to allow users to skip second factor authentication from trusted locations (such as the office) but still require it from remote locations.
Any of the aforementioned policies can be enabled across all users in the account, or based on some sub-set thereof.
LastPass for Applications is included by default with LastPass Enterprise. This program allows you to store your application logins just like the browser plugin allows you to save your website login credentials. Benefits:
Some applications will require a one-time training. Applications, once trained, are trained for everyone in the enterprise.
Click here for more information on LastPass for Applications.